Support

LinuxGuard provides comprehensive support to help you get the most out of the platform.

24/7 Support

Our support team is available around the clock to assist you with any questions or issues.

Email: [email protected]

When contacting support, please include:

• Description of your issue or question

• Your Tenant ID (if applicable)

• Relevant log excerpts from /var/log/linuxguard/agent.log

• Your Linux distribution and version

• Any error messages you've encountered

Sales Inquiries

For sales inquiries, tenant setup, or account-related questions:

Email: [email protected]

Documentation

• Getting Started Guide - Step-by-step setup instructions

• Troubleshooting Guide - Common issues and solutions

• Supported Distributions - Distribution compatibility information

Response Times

• Critical Issues: Response within 1 hour

• General Support: Response within 4 hours

• Sales Inquiries: Response within 1 business day

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Need Help? Contact us at [email protected] - we're here to help!